We stand behind our products and rigorous quality controls. Try any of our electrolyte stick packs or ready to drink sparkling beverages, and if for any reason you’re not satisfied — we’ll make it right. No hassle, no hard feelings. We’ll replace the product you bought with a new flavor if you’d like to try that, or we’ll refund your purchase if you bought from LMNT directly from our website or via our Amazon “Drink LMNT” storefront. (We’ve seen some imposters — make sure you’re buying the real deal!)
Visit our Contact Us page / email [email protected]. / live chat with us (available M-F, 9am-9pm EST). We may ask you for your order number, where you purchased, product/flavor and lot code, and other information that would help us help you.
Our guarantee is in place to ensure that customers are satisfied with their purchase. It is not intended to be used as a means to take advantage of the system or to engage in fraudulent activity. We reserve the right to verify information and to deny refund requests at our discretion. We may amend or terminate this guarantee at any time without notice.