FAQs

Homebrew

In the many years we spent mixing electrolyte drinks at home before LMNT existed, we made many messes and had quite a few misses, but we also came up with several great recipes. If you prefer to source your own electrolytes instead of buying LMNT, jot this down and grab a kitchen scale:

  • 2,500 mg sodium chloride (for 1,000 mg sodium)
  • 385 mg potassium chloride (for 200 mg potassium)
  • 390 mg magnesium malate OR 265 mg di-magnesium malate (for 60 mg magnesium)

These are the same science-backed electrolyte amounts and ratios in each grab-and-go stick pack of LMNT. It’s the equivalent of our simplest product: LMNT Raw Unflavored. You can use the electrolytes above as a base to create your own recipes (add your own flavor), or simply follow this guide to recreate 4 of our most popular flavors.

Shipping

We ship our drink mix to the US and Canada. LMNT Sparkling is only available in the contiguous US.

We are currently testing a few select distribution partners for LMNT Drink Mix in Australia and the United Kingdom. Please reach out to us at [email protected] if you’d like to be put in contact with these distributors.

Typically, we fulfill LMNT orders within 1-2 business days. Standard domestic shipping is usually 3-5 business days unless otherwise indicated at checkout (typically extended during peak holiday seasons). Standard international shipping to Canada is usually 8-15 business days.

If you notice an error on your shipping address after your order has been placed, please contact us via chat (9am-3pm EST, Monday-Friday) or email us at [email protected] with “Urgent - Address change” in the subject line. We will help you out. (No need to email multiple times–even if the order ships out to the original address used. We’ve got your back.)

You will automatically receive a tracking link by email when your order ships from our warehouse. Please note it can take 24-48 hours for the tracking number to update. It will be emailed to the email address you provided when making your order. If you cannot find any notification emails in your regular inbox, we recommend checking for an overzealous spam filter before reaching out to [email protected] or contacting us via chat (9am-3pm EST, Monday-Friday).

Standard shipping in the US is included in the price of the product.

Standard shipping to Canada is free for orders over $100 USD. For orders under $100 USD, the shipping rate will vary depending on the destination and shipping speed selected. Duties and taxes will be calculated in your cart.

Express shipping is available for drink mix orders. It is not available for Sparkling-only or mixed orders.

Product

Determining how many stick packs or cans to consume daily is quite dependent on the individual. The latest science indicates consuming 4–6 grams of sodium, 3.5–5 grams of potassium, and 400–600 milligrams of magnesium per day leads to optimal health outcomes. These electrolytes are best consumed from whole foods, but we designed LMNT to help fill in any dietary gaps. We hear that many folks find 1-2 stick packs or cans per day to be optimal, often depending on their activity level.

The best approach is to start slow and listen to your body. You'll feel the difference when you get it right.

LMNT is great to use in a variety of situations - we receive feedback across quite a broad spectrum in that regard.

So here's the short answer: The most common usage is first thing in the morning, and about 30 mins prior to a workout, high-intensity activity, or when mental clarity is at a premium. A good thing to remember is when it comes to replacing lost electrolytes–preparing ahead of time is much better than chasing them afterward.

We certainly encourage folks to test out what works best for them, and to let us know–we are always eager for feedback!

You can find the nutrition facts panels for every flavor of LMNT Drink Mix and Sparkling by visiting our webstore and scrolling through the product images.  

LMNT Drink Mix

Raw Unflavored: Salt (Sodium Chloride), Magnesium Malate, Potassium Chloride.

Grapefruit Salt: Salt (Sodium Chloride), Citric Acid, Magnesium Malate, Potassium Chloride, Natural GrapefruitFlavors, Stevia Leaf Extract.

Orange Salt: Salt (Sodium Chloride), Citric Acid, Magnesium Malate, Potassium Chloride, Natural Flavors, Stevia Leaf Extract.

Citrus Salt: Salt (Sodium Chloride), Citric Acid, Magnesium Malate, Potassium Chloride, Natural Lemon & Lime Flavors, Stevia Leaf Extract.

Raspberry Salt: Salt (Sodium Chloride), Citric Acid, Magnesium Malate, Potassium Chloride, Natural Flavors, Stevia Leaf Extract.

Watermelon Salt: Salt (Sodium Chloride), Malic Acid, Magnesium Malate, Potassium Chloride, Natural Watermelon Flavor, Stevia Leaf Extract.

Mango Chili: Salt (Sodium Chloride), Malic Acid, Magnesium Malate, Potassium Chloride, Natural Mango Flavor, Natural Chili Flavor, Stevia Leaf Extract.

Chocolate Salt: Salt (Sodium Chloride), Cocoa Powder, Magnesium Malate, Potassium Chloride, Natural Chocolate Flavor, Stevia Leaf Extract.

Chocolate Caramel: Salt (Sodium Chloride), Cocoa Powder, Magnesium Malate, Potassium Chloride, Natural Chocolate Flavor, Stevia Leaf Extract.

LMNT Sparkling

Citrus Salt: Sparkling Water, Salt (Sodium Chloride), Citric Acid, Magnesium Malate, Potassium Chloride, Natural Lemon & Lime Flavors, Stevia Leaf Extract.

Grapefruit Salt: Sparkling Water, Salt (Sodium Chloride), Citric Acid, Magnesium Malate, Potassium Chloride, Natural Grapefruit Flavor, Stevia Leaf Extract.

Watermelon Salt: Sparkling Water, Salt (Sodium Chloride), Malic Acid, Magnesium Malate, Potassium Chloride, Natural Watermelon Flavor, Stevia Leaf Extract.

Black Cherry Lime: Sparkling Water, Salt (Sodium Chloride), Citric Acid, Malic Acid, Magnesium Malate, Potassium Chloride, Natural Black Cherry & Lime Flavors, Stevia Leaf Extract.

Our citric acid is manufactured by a submerged fermentation process which employs a strain of the micro-organism aspergillus niger to convert a dextrose carbohydrate substrate into citric acid. Aspergillus Niger is a ubiquitous, non-GMO, and non-pathogenic organism. The citric acid we use is rigorously tested and does not contain corn. You can read more about citric acid here.

Nope! We created LMNT to provide the best electrolyte drink mix ever. While our product is naturally low-carb and keto-friendly, LMNT is formulated so anyone can meet their electrolyte needs without adding unhealthy ingredients to their diet.

Refunds & Exchanges

We have a no-questions-asked refund policy. We get it. Salty isn't for everyone. That's why we make refunds easy. To initiate a refund, simply email us at [email protected] or contact us via chat (9am-3pm EST, Monday-Friday).

Oh no! Please email us at [email protected] or contact us via chat (9am-3pm EST, Monday-Friday) and we will fix it right away.

Yes. Please email us at [email protected] or contact us via chat (9am-3pm EST, Monday-Friday) and we will help you out.

Subscriptions

Subscriptions are available for LMNT Drink Mix only. To create a subscription, select “Subscribe & Save” instead of “One Time Purchase” when adding LMNT to your cart. Subscriptions will renew every month by default. You may pause, cancel, or change the frequency of your subscription at any time by logging into your account here.

Step 1: Don’t panic!

Step 2: Reach out to our Salty Support team at [email protected] or contact us via chat (9am-3pm EST, Monday-Friday) and we’ll help you out.

No, you can select “One Time Purchase” when adding LMNT to your cart.

Step 1: Log into your account, and go to "Manage my subscriptions"

Step 2: Pause the current flavor.

Step 3: Click "Add product"

Step 4: Select your flavor, desired quantity, shipping frequency, shipping address and when you'd like the next order to occur. Complete the process by clicking "Add product".

Go to DrinkLMNT.com/account. Select “Create Account” and follow the instructions. If you need further help, we've got you! Email us at [email protected] or contact us via chat chat (9am-3pm EST, Monday-Friday) and we'll help you out.

Yes, you can modify the frequency with which your subscription renews by logging into your account and clicking “EDIT” next to the line “Ships every 1 Month.” 

Step 1: Don’t panic! 

Step 2: Reach out to our CX team at [email protected] or contact us via chat (9am-3pm EST, Monday-Friday) and we’ll resolve it for you.

General FAQ

The INSIDER Bundle is the best way to get more salt for your buck: You buy three boxes and get the fourth one free. 

Our Subscribe & Save option is also a great way to save some extra $$. You can customize your subscription to meet your salty needs, and pause it whenever you’d like!

We do not offer coupons or do holiday sales, because our INSIDER Bundle and subscriptions are available year-round.

We don’t have a set schedule for flavor launches. We recommend you follow @DrinkLMNT on Instagram, Facebook, and Twitter, or subscribe to our emails so you’re the first to know when we announce new flavors.

While we are not available in “big retail” stores, we do have a growing wholesale network, so there might be a partner near you. Send us a note at [email protected] or contact us via chat (9am-3pm EST, Monday-Friday) and we can help!

Click the GET YOURS button

Please contact us via chat (9am-3pm EST, Monday-Friday) or email us at [email protected] as soon as possible for help. Our fulfillment center processes orders quickly; however, we will always do our best to accommodate your request.

We accept most major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay. Be sure to double-check your shipping and billing information when using express checkout methods.

You will automatically receive an order confirmation email when you place your order. You will later receive a tracking link by email when your order ships from our warehouse. Please note it can take 24-48 hours for the tracking number to update. Email notifications regarding your order will be sent to the email address you provided when making your order. If you cannot find any notification emails in your regular inbox, we recommend checking for an overzealous spam filter before reaching out to [email protected] or contacting us via chat (9am-3pm EST, Monday-Friday) for help.